Listening is a skill - hard to master, but one of the most important and valuable skills we have
I particularly like this tip by Mochary to improve active listening:
Confirm that you heard them correctly by saying, "I think I heard you say …" Summarise what they said or wrote. Then say, "Is that right?" If they say, "Yes," you are done.
If they say, "Not quite," ask them to repeat it until you can summarize it correctly.
Once you have correctly summarized what they said, you can even go deeper by asking, "Is there more?"
It really helps the person feel heard and improve your own listening.
Some great insights John. Listening is definitely a skill, the sheer amount of interruptions (like the bbq sauce fiasco for my fries when we talked, lol) that can happen and lead to tangents, deviating away from the initial subject.
I saved the doc for later reading, appreciate that.
Hhaha yeah, things happen. Tangents can be good, but it is important to retain some control of them! I think we did a good job of that together.
If you do like that document, that guy (Mochary) actually published his entire ethos and all his coaching materials online for free in Google docs. They're pretty solid and well worth a read. Happy to send them to you if of interest
Listening is a skill - hard to master, but one of the most important and valuable skills we have
I particularly like this tip by Mochary to improve active listening:
Confirm that you heard them correctly by saying, "I think I heard you say …" Summarise what they said or wrote. Then say, "Is that right?" If they say, "Yes," you are done.
If they say, "Not quite," ask them to repeat it until you can summarize it correctly.
Once you have correctly summarized what they said, you can even go deeper by asking, "Is there more?"
It really helps the person feel heard and improve your own listening.
You can find out more about that here: https://docs.google.com/document/d/1NiCEEUO2-38pIVGM7nrnpGRykbbtv2xuqLoKW50ZzLw/edit?usp=sharing
Some great insights John. Listening is definitely a skill, the sheer amount of interruptions (like the bbq sauce fiasco for my fries when we talked, lol) that can happen and lead to tangents, deviating away from the initial subject.
I saved the doc for later reading, appreciate that.
Hhaha yeah, things happen. Tangents can be good, but it is important to retain some control of them! I think we did a good job of that together.
If you do like that document, that guy (Mochary) actually published his entire ethos and all his coaching materials online for free in Google docs. They're pretty solid and well worth a read. Happy to send them to you if of interest